11jj · Legal
These Terms & Conditions govern your use of the 11jj platform. Please read them in full before registering or placing any bets. By using 11jj, you confirm your agreement to all terms set out below.
18+ only · Play responsibly · Comply with your local laws
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 11jj ("11jj", "we", "us", "our"), the operator of the online casino and sports betting platform available at https://11jj.club ("the Platform"). These Terms govern all access to and use of the Platform, including registration, deposits, withdrawals, bonus claims, gaming activity, and any communications with 11jj support.
By registering an account, accessing the Platform, or placing any bet or wager through 11jj, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not use the 11jj Platform.
Important Notice for Pakistani Players: It is your sole responsibility to verify that online gambling is lawful in your jurisdiction before using the 11jj Platform. 11jj does not represent or warrant that use of the Platform is legal in all locations. Players are responsible for compliance with all applicable local laws and regulations.
To register and use the 11jj Platform, you must satisfy all of the following eligibility requirements at all times:
11jj reserves the right to request documentary evidence of eligibility at any time and to suspend or terminate any account where eligibility cannot be confirmed.
Each Player is permitted to hold one account only on the 11jj Platform. The creation of duplicate accounts — whether under the same identity, the same device, the same payment method, or the same IP address — is strictly prohibited and will result in the closure of all associated accounts and forfeiture of any balances therein.
When registering, you must provide accurate, complete, and current information. You must promptly update your account details if any information changes. 11jj reserves the right to request supporting documentation to verify the identity, address, age, and payment method ownership of any account holder at any time, in accordance with applicable anti-money laundering and know-your-customer obligations.
You are responsible for maintaining the confidentiality of your account credentials. You must not share your 11jj username or password with any third party. Any activity conducted through your account — whether authorised by you or not — is your responsibility. If you become aware of any unauthorised access to your account, you must notify 11jj support immediately.
11jj accepts deposits and processes withdrawals in Pakistani Rupees (PKR) via the following payment channels: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, and Bank Alfalah. Additional payment methods may be made available from time to time at 11jj's discretion.
11jj reserves the right to delay, suspend, or refuse any withdrawal where there is reasonable suspicion of fraudulent activity, bonus abuse, or a breach of these Terms.
11jj offers various promotional bonuses, free spins, reload offers, and VIP loyalty rewards from time to time. The following general conditions apply to all bonuses unless superseded by specific promotional terms:
All bets placed on the 11jj Platform are governed by the specific rules applicable to each game or market. By placing a bet, you confirm that you have read and understood the applicable rules.
The following conduct is strictly prohibited on the 11jj Platform. Any breach may result in immediate account suspension, cancellation of pending bets, forfeiture of balances, and referral to relevant authorities:
All content on the 11jj Platform — including but not limited to software, game logic, graphics, text, logos, trademarks, and user interface design — is the proprietary intellectual property of 11jj or its licensed content providers. Nothing in these Terms grants you any right, title, or licence to reproduce, distribute, modify, or create derivative works of any 11jj content without express prior written consent.
The 11jj name, logo, and all associated brand identifiers are protected trademarks. Unauthorised use of these identifiers — including the operation of copycat or phishing sites — is prohibited and may result in civil and criminal liability.
11jj collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and use of your personal data as described in the Privacy Policy.
11jj may be required to share player information with regulatory authorities, law enforcement agencies, or financial institutions in connection with anti-money laundering or fraud prevention obligations. Such disclosures will be made in compliance with applicable law.
11jj is committed to promoting responsible gaming and takes seriously its obligations to protect vulnerable players, including those with gambling disorders. The following tools are available to all registered players from the account settings section of the 11jj Platform:
All responsible gaming tools take effect immediately upon activation. Requests to reverse self-exclusion or raise deposit limits are subject to a mandatory cooling-off period. For full guidance, visit our Responsible Gaming page.
Age Restriction: Use of the 11jj Platform is strictly limited to persons aged 18 and over. It is a criminal offence in many jurisdictions for a minor to gamble online. 11jj will take all reasonable steps to prevent underage access to its Platform.
To the fullest extent permitted by applicable law, 11jj, its directors, officers, employees, and service providers shall not be liable for:
The 11jj Platform is provided on an "as is" and "as available" basis. 11jj makes no warranties — express, implied, or statutory — regarding the availability, accuracy, or fitness for purpose of the Platform or any content therein.
11jj reserves the right to suspend, restrict, or terminate any player account at any time, with or without prior notice, in any of the following circumstances:
Players may also request the voluntary closure of their account at any time by contacting 11jj support. Voluntary closure requests will be processed within a reasonable timeframe. Any genuine funds balance remaining at the time of legitimate account closure will be refunded to the player's verified payment method, subject to any outstanding verification requirements.
These Terms, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which 11jj is licensed and incorporated. Nothing in this clause limits any mandatory rights you may have under the laws of your country of residence.
In the event of a dispute relating to a bet, game outcome, or account decision, you should first contact 11jj support at [email protected] with full details. 11jj will endeavour to resolve all complaints within a reasonable timeframe. If you are not satisfied with 11jj's resolution, you may be entitled to escalate to the relevant licensing authority depending on your jurisdiction.
11jj reserves the right to amend, update, or replace these Terms at any time. Where changes are material, 11jj will take reasonable steps to notify registered players — for example, by displaying a notice on the Platform or by email to the registered address. Your continued use of the 11jj Platform following any amendment constitutes your acceptance of the revised Terms.
It is your responsibility to review these Terms periodically for updates. The date of the most recent revision is displayed at the top of this page.
If you have any questions regarding these Terms and Conditions, or any aspect of your 11jj account, please contact our support team. You can reach us via live chat within the Platform or by email. Our support team is available in English, 24 hours a day, 7 days a week.
Contact email: [email protected]
Please note that 11jj support will never ask for your full account password. Do not share your password with anyone representing themselves as 11jj staff.
11jj's game and betting rules are clearly documented and applied consistently. No hidden terms — every player is treated under the same framework regardless of their account tier or play level.
11jj enforces a strict one-account-per-player rule to ensure fair play and prevent bonus abuse. Each player's account is tied to verified identity documentation where required.
All financial activity at 11jj — deposits via JazzCash or Easypaisa, withdrawals to HBL or Meezan Bank — is denominated in Pakistani Rupees. No currency conversion surprises, ever.
Deposit limits, loss limits, session reminders, and self-exclusion are available to every 11jj player. These tools are free, instant, and accessible from account settings at any time.
11jj requires all bonuses to carry explicit wagering requirements, eligible game lists, and time limits. Players can choose to opt out of bonuses entirely if they prefer clean cash play.
Questions about your 11jj account, a recent bet, or a deposit delay? Our English-language support team is available around the clock via live chat and email at [email protected].
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